North27

Support

North27 provides support for our software and services, including Byte, Fusion and Connect, as well as on behalf of partner organisations.

Customer help desk

Log tickets, search guides and track requests for Byte, Fusion, Connect and related services.

Open help desk

Service status

Live availability and recent history for Byte and Fusion production services.

View status

Contact

Out-of-hours technical support may be included as part of your SLA. Please speak to your Customer Success Manager for details.

Not a customer yet?

If you are exploring Byte, Fusion, Connect or wider North27 services, our team can answer product questions and talk through what a rollout might look like.

Accreditations & memberships

Crown Commercial Service Supplier
CRESCENT Purchasing Consortium Supplier
enFrame ICT Framework
Cyber Essentials Plus
BESA - Building Engineering Services Association